Refund Policy
This policy describes how refund requests are handled for RanWheel purchases processed through Paddle.
Monthly plan refunds
If you believe a Monthly charge was made in error, contact support promptly with your purchase details.
Approved refunds are processed through Paddle according to the merchant-of-record workflow.
Cancellation timing
Cancelling a subscription stops future renewals but does not automatically backdate charges already processed.
Any exception-based refund decision is made against the circumstances of the transaction.
How to request help
Include your purchase email, transaction reference, and a short explanation of the issue when requesting support.